Privacy Policy
Golden Sound Earphones Store (hereinafter referred to as "the Company" or "we") respects the privacy of anyone who uses the Company's website, products and/or services. We will ensure that the personal data collected, transmitted, stored and used will be handled in accordance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the "Ordinance"). If the user (hereinafter referred to as "you" or "user") provides personal data to us, it is deemed that he or she agrees to this privacy policy.
The term "personal data" has the meaning explained in the Ordinance.
Purpose and use of personal data collection
You do not need to provide any personal data to browse or use this website and mobile application. When you attend an event of HKTV or register to use our services or online content, we will collect your personal information so that we can provide you with services. You can refuse to provide us with personal information, but in this case, we may not be able to provide you with services. By providing your personal information, you agree that we will use your personal information in accordance with this privacy policy statement.
Information provided by users
Your account information: the email address you provide when registering an account on this website or subscribing to our newsletter. If you refuse to provide such information, you may not be able to use the service normally. When registering an account, you may be asked to enter certain information, such as: your name, address, phone number and email address.
Payment Information/Third-Party Payment Platforms: We use third-party payment platforms to securely process your personal payment information. When you place an order, the credit card information you provide is encrypted and transmitted directly to the payment platform. We do not store your credit card information, nor do we control or be responsible for the payment platform or its collection or use of your information. You can learn more about how the payment platform stores and uses your credit card information by visiting the payment platform's privacy policy.
Customer Service: When you contact us, you may provide us with information about your use of products/services so that we can provide support to customers.
The personal information we collect from you may be used for the following purposes (including but not limited to):
Conduct transaction procedures: We use your information to process payments you make using our services.
Periodic Emails: The email address you provide in your order or account may be used to send you information and updates about your order, and occasionally to receive the latest information, updates or service information about our products. We may also send you marketing and promotional information about products that we think may be of interest to you.
Services: The Services we provide include providing customer service support and maintenance repairs. We use your information to understand how users use the Services and to evaluate and improve our Services. We use your information to respond to you when you contact us.
Security and Privacy: We use your information to identify you and any accounts you have opened. We also use your information to improve the security and privacy of the Services, such as investigating suspicious activity or violations of our Terms.
Advertising and commercial information: We may recommend our products to you and/or other users based on the information collected from you, such as the content of products browsed and purchased. We also use your information for market research, statistical analysis and behavioral analysis.
Disclosure as required by applicable laws, rules and regulations
Any other purpose directly related to the original purpose of collecting personal information
Sharing the personal information we collect from you (including but not limited to):
Third-party suppliers: We share your information with cooperative third-party suppliers to help us operate, provide, analyze, improve, understand, support and market the Service.
Regulatory and Legal: We share your information with third parties when we need to fulfill our legal obligations as required by law, such as competent courts, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations to disclose your information.
How long do we store personal data collected from you?
We will store your data until we no longer need it to provide services or until you delete your account.
Linked Websites
This privacy policy statement applies only to our website. Our web pages may contain links to other websites and websites. Whenever you activate any link, you have left our website; and any personal data or any other information you provide to any other party after leaving our website is not within the control of our company. You are responsible for all risks of browsing or using other websites.
This privacy policy will be reviewed regularly and updated on the website without further notice.
